Track Your Application

NEWS

Visa Application Process

  • 1

    Select the right visa

  • 2

    Gather supporting documentation

  • 3

    Organise visa fee and service fee payment

  • 4

    Submit your visa application

  • 5

    Biometrics Collection

  • 6

    Visa application processed by Australian High Commission or Consulate General

  • 7

    Collection of visa decision

  • Choose the visa subclass appropriate for the purpose of your travel to Australia.
  • To assist you in finding the right visa, click on the Find Australian Visa icon below.
  • Please Note

    Your nearest TT Services Australian Visa Application Centre (AVAC) can also provide you with a visa application form.

    AUSTRALIAN VISA-FREE SCAM

    The Australian High Commission, Suva, is aware of a scam circulating on social media and the internet announcing visa free entry to Australia for Fiji nationals. There have been previous incidents when scammers have targeted websites with false promises of jobs or travel to Australia. People who respond to such advertisements are then asked to pay for the Australian visa by lodging money into a bank account. No job exists and no visa application is lodged.

    The Australian Government has not made any changes to the entry requirements for Fiji citizens. Fijian citizens travelling to Australia continue to require a valid visa in order to enter and stay in Australia. Australia maintains a non-discriminatory visa regime and recent reporting which indicates that Australia may have changed this approach is incorrect. All non-citizens seeking to enter and stay in Australia require a valid visa.

    All Fijians should refer to the ‘Travelling to Australia’ page on the official website of the Australian High Commission, Suva, for information relating to visas or future work opportunities (www.fiji.highcommission.gov.au). Information and assistance regarding visa applications can also be obtained from our Australian Visa Application Centre service provider TT Services (www.ttsaustralia.com). Any suspected fraud should be reported to the Fiji Police Force, the Fiji Commerce Commission or the Australian High Commission, Suva.

    Please Note
  • Your visa application will require supporting documentation. For a list of the supporting documentation required for your visa, see checklists provided on the Australian High Commission Fiji website
  • Ensure that you gather together the required supporting documentation prior to coming in to an AVAC to submit your visa application.
  • To avoid delays, all required supporting documentation should be submitted at the time of application.

  • If attending an AVAC in person: Ensure that you calculate the correct visa application charge and TTS service fee applicable to your application. Please visit our Visa Fee page to calculate your fees.
  • If submitting an application online:

    The Australian Government provides an online option for submitting visa applications to a range of nationalities for certain visa types. For more details, please refer to the Department of Immigration and Border Protection's website

    If you submit your visa application using the online lodgement system, you may be requested to attend an AVAC in person in order to have your biometrics collected. Your attendance at the AVAC for biometrics collection will require payment of a TTS service fee. Please visit our Visa Fee Page to calculate your fee.

  • If submitting an application by mail/courier: Send your completed visa application to the nearest AVAC , ensuring that you include payments for the visa application fee and TTS service fee. Please visit our Visa Fee page to calculate your fees.

    Please note that you may still be required to attend an AVAC in person subsequently in order to have your biometrics collected, for which a separate biometric fee is payable. TTS encourages all applicants who may ordinarily mail/courier their applications to attend an AVAC in person to submit their visa application and have their biometrics collected at the same time.

  • Please note: If making payment by bank cheque,the Visa fee and TTS fee can be included in one bank cheque made payable to "TT Services New Zealand Ltd" The AVAC does not accept personal/company cheques.Please see Visa Fee for details.
  • Please note: The TTS service fees applicable will differ depending on your method and location of application submission.

    We encourage applicants to submit their visa applications in person at an AVAC or online. TTS encourages all applicants who may ordinarily mail/courier their applications to attend an AVAC in person to submit their visa application and have their biometrics collected at the same time. Your biometrics may only be collected in person at an AVAC.

  • In person at an AVAC

    Submit your completed visa application at your nearest AVAC and have your biometrics collected at the same time.

    Biometrics collection is done using a quick, discreet and non-intrusive process that captures a facial image with a digital camera and a 10-digit fingerprint scan with a digital finger scanner.

    All applicants included in the visa application must attend the AVAC for biometric collection and all applicants must bring their original passports with them.

  • If submitting an application online: The Australian Government provides an online option for submitting visa applications to a range of nationalities for certain visa types. For more details, please refer to the Department of Immigration and Border Protection's website.

    Some applicants who apply online may not need to provide biometrics. Online applicants who are required to provide biometrics will be sent a letter via their ImmiAccount informing them of this after they have lodged their application.

    You will then be required to attend an AVAC in person with your letter, original passport and Biometrics Fee. Please visit our Visa Fee page to calculate your fees.

  • If submitting an application by mail/courier: Send your completed visa application to the nearest AVAC and ensure that you include payments for the visa fee and TTS service fee. If you chose to submit your visa application by mail/courier, you may be requested to attend an AVAC to provide your biometrics.
  • Please Note

    The Australian Consulate-General aims to process applications within expected global service standards. Please refer to global visa and citizenship processing times for an indicative processing timeframe for the visa you have applied for.

  • Biometrics Collection

    From 28 April 2016, the Department of Immigration and Border Protection commenced the collection of biometrics in Fiji.

    Biometrics will be collected from visa applicants who are in Fiji at the time of making a visa application to enter Australia, unless they are excluded or exempted from doing so under Australian Government policy.

    Biometrics will be collected using a quick, discreet and non-intrusive process that captures a facial image with a digital camera and a 10-digit fingerprint scan with a digital finger scanner.

    Your face must be clearly visible for a photograph to be taken. This means that you cannot:

    • have hair that covers the eyes
    • wear a hat or scarf or any other item that obscures the face, hair or neck (with the exception of religious head coverings detailed below).

    If you wear a head or neck covering for religious reasons you must ensure your face is clearly visible, from the bottom of your chin to above your eyebrows including both cheeks. If possible both ears should also be displayed. You may also need to remove your glasses when the photograph is taken.

    If you have cut or damaged your fingertips, you should make an appointment with the Australian Visa Application Centre when the injury has healed.

    If you refuse to submit your biometric data, your visa application cannot be processed and you will be referred to the Department of Immigration and Border Protection.

  • Exclusions from biometrics collection

    Australian citizens, Australian permanent residents and New Zealand passport holders are excluded from biometrics collection.

    Some applicants who apply online may not need to provide biometrics. Online applicants who are required to provide biometrics will be sent a letter informing them of this after they have lodged their application.

    Applicants for an Australian Declaratory Visa or Australian Citizenship and APEC Business Travel Card holders are also excluded. Applicants who are less than 5 years of age, incapable people, or those physically unable to provide a fingerprint scan, only need to provide a facial photograph.

  • Important matters
  • Please Note
    • refer to our visa fee page for the fee payable for this service
    • please ensure you bring your original passport to the appointment
    • all applicants included in the visa application (except for non-migrating dependents) must attend the AVAC for biometrics collection
    • if an applicant is an incapable person or under 16 years of age, a parent or legal guardian must be present when biometrics are collected
  • Visa application processed by relevant Australian Embassy, High Commission or Consulate General
  • TTS only facilitates lodgement of an application and collection of biometrics on behalf of the on behalf of Australian Government. It does not have the authority to assess an application, take part in decision making or determine when a decision will be made.
  • You can track the progress of your application online by clicking on the "track your application" icon below and entering your receipt number or VLN number, or you can contact your nearest AVAC
  • The progress of your application will be in three stages:
    • Stage 1: Application has been submitted at AVAC.
    • Stage 2: Application has been sent by AVAC to the Australian High Commission/Consulate-General/Embassy for processing and assessment.
    • Stage 3: Application has been finalised by the Australian High Commission/Consulate-General/Embassy.
  • If you have not been contacted directly by the Australian Visa Office, your visa decision outcome will be provided to you by your preferred method as indicated at the time of submission.
  • The Australian High Commission/Consulate-General/Embassy will send your visa decision to the nominated email address in your application form.
  • Alternatively, your visa decision will be sent to the AVAC for personal collection if an email address has not been provided.
  • Once your visa decision has been received at the AVAC, you will be contacted.
  • Should you wish to receive your visa decision by courier, you will need to provide the correct return address at time of submission. If the applicant has an authorised recipient, the visa decision will be couriered to the address provided by the authorised recipient.